Therapeutic Transport Process 

   The following scenario is meant to provide some insight into what a typical adolescent       therapeutic transport is like. It is important to remember that our adolescent transports are      conducted by agents who understand and value the tremendous responsibility that the parents
   have placed upon them. We realize that we are dealing with your most valuable possession, your    child. Our agents will treat your child as their own. 

   Typically, our agents will arrive at your residence in the early morning hours. We will greet you at    your front door and we will introduce ourselves to you. We will answer any of your last minute    questions and go over the procedure once again. Understanding that this is a very difficult event
   for you, we want to ensure that you are as comfortable as possible throughout this ordeal.

   Our agents will accompany you to your child’s bedroom. We ask that you awaken your child and    inform him/ her about your decision. At this point we would like you to introduce our agents to
   your child  and explain  that  you  have asked  our agents to assist  you in bringing  your  child to    their destination. At this time, after saying goodbye and reassuring them of your love, we ask the    parents to leave the room and if possible, to leave the residence. This is a difficult situation where,    as you can expect, your child may become agitated towards your decision to send him / her    away.  It is also at this point where a transition of authority takes place.  

   We will sit your child down and explain exactly what is happening, answer any of his/her questions    and reiterate how difficult of a decision this was for his/ her parents to make. We will explain that    this decision was made because of the love that you have for your child.  We will give your child    time to dress and gather some comfort items to bring along (books, music devices, etc.) After a    short period of time, we will depart to our vehicle, which will be parked out front.  

   Communication is a very important part of this process. Our agents will talk to your child
   throughout the process, offering reassurance and always answering any questions they might have.       We will advise them of general information about the school or program to which they are going.   

   Our agents will call you regularly throughout this process and provide updates. Our first call will
   be made shortly after departing your residence, and again periodically. We need to keep you    informed. 

   Upon arrival at the final destination, we will brief the program staff about the transport process,
   offer your child our best wishes and say goodbye. We have received hugs and thanks from many    children in the past.  We will call you for the final time; provide a final update and thank you for    trusting us during this difficult situation.